Our webmaster has been working on improving our Help Desk system ever since we re-opened after the Holidays. Unfortunately, a lot of data and emails have been lost in the process. Our new system will
be up and running within the next few days. We are also currently hiring and training new customer care representatives to serve you better. Please accept our apologies for any inconvenience this may have caused. We look forward to assisting you as soon as we can.
Thank you for your patience.   :o)